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NAHQ CPHQ exam is a computer-based exam that is administered at Pearson VUE testing centers. CPHQ exam consists of 115 multiple-choice questions, and candidates have three hours to complete the exam. Upon passing the exam, candidates will receive the CPHQ certification and will be recognized as a healthcare quality professional.

The CPHQ examination is a valuable certification for healthcare professionals who are committed to improving healthcare quality. It provides a way for healthcare organizations to evaluate the skills and expertise of their quality improvement team members and for individuals to advance their careers in quality improvement or risk management. The NAHQ offers a variety of resources to help candidates prepare for the exam, and candidates who pass the exam can proudly display their CPHQ Certification as a mark of distinction.

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The CPHQ Certification Exam covers a broad range of topics, including healthcare quality and performance improvement, patient-centered care, healthcare regulations and standards, data management and analysis, and leadership and communication. It is designed to evaluate the competency and proficiency of healthcare professionals in these areas and ensure that they are equipped with the knowledge and skills needed to improve the quality of care provided to patients. Certified Professional in Healthcare Quality Examination certification is recognized globally and is highly valued by employers, making it a worthwhile investment for healthcare professionals looking to advance their careers.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q258-Q263):

NEW QUESTION # 258
A nurse inadvertently hung an IV medication on the wrong patient's IV pump, but discovered the error prior to initiating the infusion. Patient harm was averted, and the nurse disclosed the error to a healthcare quality professional. The quality professional should

A. report the nurse to the manager for not performing safety checks prior to medication administration.
B. recommend that the nurse undergo additional medication safety training.
C. encourage the nurse to report the near-miss error through the adverse event reporting system.
D. perform no additional action since the error did not affect the patient, and the nurse disclosed the near- miss.

Answer: C

Explanation:
The quality professional should encourage the nurse to report the near-miss error through the adverse event reporting system. Reporting near-misses is crucial for identifying potential system vulnerabilities and preventing future errors. It allows the organization to analyze the incident, learn from it, and implement changes to improve safety. A culture that encourages reporting near-misses is key to proactive risk management.
* Recommend additional medication safety training (B): This may be appropriate later, but the first step is to ensure the near-miss is reported.
* Perform no additional action (C): Failing to report the near-miss would be a missed opportunity to improve safety.
* Report the nurse to the manager (D): This could discourage future reporting and does not align with a culture of safety, which should focus on system improvement rather than individual blame.
References
* NAHQ Body of Knowledge: Incident Reporting and Near-Miss Management
* NAHQ CPHQ Exam Preparation Materials: Encouraging Reporting in a Safety Culture
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NEW QUESTION # 259
Which of the following will help determine the health status of a defined population?

A. Frequency of chronic disease as reported by patients in a clinic
B. Rate of preventive health care visits found by reviewing claims data
C. Demographics such as age, race/ethnicity, and socioeconomic status
D. Percentage of individuals with a higher education degree

Answer: B

Explanation:
To assess the health status of a defined population, healthcare professionals often analyze data that reflects the utilization of preventive services. Reviewing claims data for the rate of preventive health care visits provides objective information on how frequently individuals engage in health maintenance activities, which is a direct indicator of population health status.
While demographics (Option B) and self-reported chronic disease frequency (Option D) offer valuable context, they do not directly measure health status. The percentage of individuals with higher education degrees (Option A) relates more to social determinants of health than to health status itself.
References:
NAHQ CPHQ Exam Preparation Materials: Population Health and Care Transitions NAHQ Body of Knowledge: Population Health Management

NEW QUESTION # 260
Once listing posts system is in place, root-cause analyses can be performed to identify particular problems, such as a
staff member or medical group that contributes to problems, or problems that are systemic to the delivery of care,
such as an antiquated manual appointment system. Listing post strategies include:

A. Surveys
B. Suggestion boxes
C. Patient and family advisory services
D. Focus group

Answer: A

NEW QUESTION # 261
The primary focus of Six Sigma methodology is

A. improving patient safety.
B. complying with standards.
C. reducing variation.
D. eliminating waste.

Answer: C

Explanation:
The primary focus of Six Sigma methodology is reducing variation in processes. Six Sigma aims to improve the quality of outputs by identifying and eliminating the causes of defects and minimizing variability in manufacturing and business processes. By striving for near-perfect processes, Six Sigma helps organizations deliver consistent, high-quality products and services, which is critical in healthcare for improving patient outcomes.
* Complying with standards (B): While Six Sigma can help meet standards, its focus is on reducing process variation.
* Eliminating waste (C): This is a primary focus of Lean methodology, not Six Sigma.
* Improving patient safety (D): While reducing variation can improve safety, Six Sigma's core goal is to minimize defects and variability.
References
* NAHQ Body of Knowledge: Process Improvement and Six Sigma
* NAHQ CPHQ Exam Preparation Materials: Six Sigma Methodology in Healthcare
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NEW QUESTION # 262
An important responsibility of each team member working on a team project is to

A. review team progress periodically.
B. teach skills to the team during meetings.
C. investigate the existing data on the project.
D. complete assignments between meetings.

Answer: D

Explanation:
An important responsibility of each team member working on a team project is to complete assignments between meetings. This ensures that progress is made continuously, and that meetings can be focused on discussing completed work, making decisions, and planning the next steps. Regular completion of assignments is crucial for maintaining momentum and ensuring that the project stays on track.
Investigate the existing data on the project (B): This may be a task for some team members, but not the primary responsibility of all.
Review team progress periodically (C): This is typically the responsibility of the team leader or facilitator, not every team member.
Teach skills to the team during meetings (D): While sharing knowledge is valuable, it is not the primary responsibility of every team member.
Reference
NAHQ Body of Knowledge: Effective Teamwork and Project Management
NAHQ CPHQ Exam Preparation Materials: Team Roles and Responsibilities in Project Work

NEW QUESTION # 263
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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q258-Q263):